It goes without saying that you should not use your position in the library to harass or make unwanted advances toward library patrons or other staff. Keep your behavior professional and appropriate toward everyone at all times.
However, working in a customer service setting can also sometimes place you in awkward situations as a service provider. Please read the article Stop Sexual Harassment in Your Library from American Libraries Magazine.
If you encounter unwanted advances or other inappropriate behavior while working at the desk, you should
This section is a priority for our public-facing employees, especially the Senior Students, Access Staff, and Librarians.
However, everyone should be aware of this potentiality.
Profile: An active shooter is an individual actively engaged in killing or attempting to kill people in a confined and populated area, typically through the use of firearms.
Coping with an active shooter situation
How to respond when law enforcement arrives:
If you are not CPR / First Aid trained, you are not required to assist those in need. However, if you do assist untrained, you are protected under the Good Samaritan Law (ND Century Code CHAPTER 32-03.1):
No person, or the person's employer, subject to the exceptions in sections 32-03.1-03, 32-03.1-04, and 32-03.1-08, who renders aid or assistance necessary or helpful in the circumstances to other persons who have been injured or are ill as the result of an accident or illness, or any mechanical, external or organic trauma, may be named as a defendant or held liable in any personal injury civil action by any party in this state for acts or omissions arising out of a situation in which emergency aid or assistance is rendered, unless it is plainly alleged in the complaint and later proven that such person's acts or omissions constituted intentional misconduct or gross negligence.
As of September 2019, the American Heart Association asks that those providing CPR only do so with compressions, no mouth-to-mouth. Please watch the following video.
Automatic External Defibrillator.
Currently, the library does not have one. The nearest one on campus is in O'Kelly Hall.
Bomb Threats can be stressful. Be aware of where our own questionnaire card is located. If you are unsure, speak to a supervisor. Watch the linked video to learn more.
There are two types of incident report forms we use. The first is an In-House form. The second is a campus form.
The difference is:
Please include the following information:
Where it occurred (what floor, phone, etc)
If anyone else was involved besides the recorder
Brief description of the situation
If supervisor was notified (this should come as a chat in Teams)