CFL Student Employee Training

information for student employees

What's My Role?

Everyone wants to help and we appreciate that! When it comes to answering questions like "where are the art books," the question is too broad. We want this kind of question given to our librarians or PRCs.
If they ask for "Tommyknockers" by Stephen King, please look that up and get them a call number! That is a very specific title and author, which our Information Desk can assist with.
If they just want something BY Stephen King, refer them on! Why?
Recognize we're all working towards the same goal
  • Collaboration to give the best possible service
  • Collaboration to give the most complete and accurate information
Close the loop
  • If you do not find a known item, send a copy of the libstats entry with patron contact info to reference@library.und.edu
  • Even if you find a known item, offer the services of a PRC or a reference librarian (by subject) and their business card

This game is a good example of why we pass to librarians. Please play through

Reference Librarians: About Us

About Us

As Subject Librarians, we each have a Masters degree in library science, and we:  

  • Reference: answering questions in-person at our reference desk, by chat, phone or e-mail
  • Research: more in depth assistance - set up a research appointment(s) in person, on Zoom, or with Starfish
  • Instruction: we work closely with faculty to teach in their classrooms (in-person or online) as well as in the library

        We also make sure that our departments have access to books, journals, DVDs and other resources that they need!

Some librarians do not have specific subject areas, but are always available to help. They include:

  • Karlene Clark (your supervisor!)
  • Staff in DISS (the library's IT on 2nd floor)
  • Several in Technical Services (cataloging)
  • Several in Special Collections
  • Most in he Administrative offices   

Ask a Librarian or Peer Research Consultant For Help!

  • The Library’s homepage gets you to resources you need to do your research and write your papers. 
  • Reference librarians are your guide in finding what you need.
  • Peer Research Consultants work with undergraduate students and aid with English 130 and Communication classes to use the library databases and other online resources.

                                           

 

Librarian Subject Areas (clickable!)

Kristen Borysewicz 

  Art, English, Languages, Music, Philosophy & Religion, Theater Arts 

Sally Dockter 

American Indian Studies, Anthropology 

Meaghan Farrell 

Chemical Engineering, Chemistry, Civil Engineering, Computer Science, Electrical Engineering, Geology & Geological Engineering, Mechanical Engineering, Petroleum Engineering 

Brittany Fischer 

Communication, Criminal Justice, Geography, Psychology, Sociology, Women and Gender Studies  

Brian Garrison 

Accounting, Business, Economics, Entrepreneurship, Finance, Government Documents, Information Systems and Business Education, Management, Marketing, Political Science & Public Administration, Technology 

 Jackson Harper 

Biology, Open Educational Resources (OER), Biology 

Danielle Masursky 

Children’s Literature, Communication Science & Disorders, Counseling, Educational Foundations & Research, Educational Leadership, Kinesiology & Public Health Education, Teaching & Learning  

Alfred Wallace 

Atmospheric Sciences, Aviation, Earth System Science & Policy, History, Mathematics, Physics & Astrophysics, Space Studies  

 

Reference Librarians: Hours of Availability

How do Patrons Contact Us?

How do YOU contact a Reference Librarian for assistance?

  • In Teams

What hours are the Reference Librarians or Peer Research Consultants available?