Display item checkout length Items on the two rotating display racks should checkout for 30 days. When patrons return them, please remove the display status. Instructions can be found in teams under Alma Info – Training > Files > Display status on-off 1.1.docx.
ILL In-House
When a patron checks out an ILL that is labeled as “In Library Use,” advise the patron not to leave the library with it and to return it to the desk when done. When they return it, ask if they are fully done with it and if we can return it to the home library. If they say YES, scan it in as normal and place it on the ILL return shelf. If NO, do not scan it in. Place it on the bottom shelf of the holds/ILL area in the spot labeled “IN LIBRARY USE ONLY”
LoT checkout accuracy
When checking out items from Library of Things, it’s important to checkout the right items. If the patron brings up the sheet for Noise Cancelling Headphones 5, process the checkout and give them the case for Noise Cancelling Headphones 5, not 2, 7, or any other numbers. This ensures that when the item is returned, we can check in the correct headphones and avoid having the wrong person get charged for not returning their items. Only one item per sheet; one stress ball sheet doesn’t allow them to take 2 stress balls. Stress ball sheets have a tag at the top so they match the color of ball. If cookie cutters are checked out, make sure the right ones go out; compare the picture on the sheet or online if needed.
Textbooks
If you have questions about textbooks, remember to say “textbooks can be purchased at the bookstore or online. Here’s what we can do though – ask your professor to bring a copy to put on reserve. You can also check out our Textbook savvy guide: https://libguides.und.edu/textbooksavvy Do NOT recommend pirating sites! - Reference Librarians
Infobase
Infobase provides online training solutions that answer, “How do I do that?” questions through an extensive library of short, easy-to-understand video tutorials. Faculty, staff, and students will be able to stay on top of the latest technology applications and get answers to software questions 24 hours a day, 7 days a week. Infobase is great for tutorials for any Microsoft Office application. It offers basic and advanced tutorials for many applications. Infobase also includes tutorials for time management, goal setting, internet safety, etc. (The login in it near the bottom of the page.)- EM 4/18/23
One Button Studio
Don’t forget to check the key in when people return it! It doesn’t matter if they’re going to use the key the next day. CHECK IT IN. If they return it and say they have left everything on, NO. They are responsible to shut things off to prevent burn out of mechanics. They can turn it back on when they return. They should also NOT leave personal items behind in the studio when they leave.
Portable charger
If the portable chargers have no lights on, refuse to charge items, or won’t light up when put on the charging station in Access Services, check the bottom of the charger for a small switch to see if the unit is on or off. If on, it should light up.
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