CFL Student Employee Training

information for student employees

Everyone must go through this page!

The information in the boxes on this page are relevant regardless if you work Information Desk or Materials. Please take your time and go through everything. Notify supervisors where it tells you to so they can mark you off your training checklist!

Privacy Training

This section covers the importance of privacy.

This is in adherence of North Dakota Code 40-38-12: Any record maintained or received by a library receiving public funds, which provides a library patron's name or information sufficient to identify a patron together with the subject about which the patron requested information, is considered private and excepted from the public records discloser requirements of section 44-04-18. These records may be released when required pursuant to court order or subpoena.

We may not disclose information about our patrons unless directed by library administration, and must take reasonable steps to ensure that sensitive and confidential information on computers is not visible to others or left on computer terminals.

Please take the quiz below.

When completed, show a supervisor or senior - they should sign off on your training checklist.

Access to Privacy Training Course

  1. Login to your Blackboard Account
  2. Select Courses on the left-hand side of the page
  3. On the right side of the page, at the very top, select “Course Catalog”
  4. In the “Search Catalog” box, type “Data privacy”
  5. The NDUS Data Privacy should be the only result
  6. To enroll, hover over the NDUS-Data-Privacy under the Course ID column and click the down arrow
  7. Select “Enroll” and input NDUSDP as the Access Code

Policy Manual

Those of you in the Knowledge Commons, when you finish reading this, STOP.

Find Karlene. She will ask you a question about something in the manual.

Because we're public services...

Phones

  • Are not allowed out unless you have let your supervisor know you are waiting for a special or emergency call. Repeated asks to have you put it away reflects on your evaluations.

Earbuds

  • Are not allowed.

Studying

  • Generally NOT allowed. You will have other tasks assigned to you. In the rare case you are allowed study time (supervisor must approve):
  1. Do not spread out across the entire space - go around the other side of the desk and see what that looks like; it doesn't meet our customer service standards!
  2. Do not put a laptop facing forward - again, see what it looks like from the other side; very unapproachable. Make sure it sits in front of the other computer.
  3. Leaving the desk to go study on work time is not allowed. 
  4. Never more than 1 hour
  5. Never more than 1 person at a time may be studying - if two of you have nothing to do, one will be sent home.

Assessment & Evaluation

  • Our Learning Outcomes are based on what current businesses are looking for in recent college graduates. These are "soft skills" that cannot be taught in a classroom.
  • Advancement to Senior Student requires a baseline on the evaluation to even be considered for promotion.
  • Notice that the first column says "Novice"? There's a reason for this! We don't believe you can "fail" at something you have never done before.

When will I be evaluated?

  • The end of your first semester with us, to provide a baseline on how you're doing. Determination will also be made at this time if you will remain with the library.
  • Yearly, after this. Public Services does this one in November / December.

Who do I report to?

There are a number of staff that will be assisting in your training, asking you to complete projects, etc. It can be confusing who to go to!

Karlene

  • Direct Supervisor. She will assist in anything asked of her or will be able to direct you further.
  • She oversees schedules, payroll, and will review daily tasks
  • handles evaluations
  • She can be contacted at any point for questions or assistance through Teams - she keeps her phone nearby all hours the library is open. If she does not respond within a few minutes, call her.

Chris

  • Karlene's backup. He is the Circulation Specialist
  • Expert on ALMA
  • handles billing and technology questions

Jay

  • Building night supervisor
  • Expert in Shifting

Stan

  • Expert in Dewey and LC
  • Knows interesting information on the why and how of many tasks

Dress Code

  • All student employees are asked to please refrain from wearing the following when working:
    • Hats or caps
    • Clothing with really narrow / spaghetti straps
    • Shirts with questionable slogans or logos (nothing that would scare a small child, such as guns, skulls, knives, etc.)
    • Dresses/shorts/skirts shorter than knee length
      • Note: if wearing leggings, student employees are asked to pair the leggings with a shirt/dress/tunic that reaches to mid-thigh
    • Clothing with holes, rips, or tears
    • Open toed shoes
    • Chemical fragrances (perfumes, lotions, body sprays, etc.)
    • Any clothing or attire that could be worn at a beach or the gym