People can renew their checked out items if it's not past the due date. Direct them to this link for instructions:
Borrowing and Renewals: https://library.und.edu/services/borrowing-renewing.html
Other Common Questions about books:
Course Reserves are items set aside by the instructors for use in their class. These can be library books, their personal books, DVDs, or any number of other things! They are only on reserve per semester.
They have green or red stickers on their spines that tell you the Item # and the Professor. The color corresponds to whether or not the item may leave the library (think of stoplights: Green can go; Red stops at the door).
When they come to the desk, you DO NOT go look for "that red book with the silver letters" or "You know, that one book? For Miller's Class?" With sometimes hundreds of items on the shelf, you must go look for (for example) Clark 2.
How to look up a course reserve
We want to encourage our patrons to find the materials on their own. However, the first time they come up and need help finding the reserve number, TELL THEM that you will show them how to do it. Turn the screen so they can see it, and go to the library home page at https://library.und.edu/
Checking it out
If you recognize the person (as in, they repeatedly come to the desk), give them a smile, and say something like "I know I've shown you a few times. I'm going to let you try it yourself this time. You can use the computers over in reference. If you have any trouble, just come on over and I'll help!"
The library holds the UND budget book. In this document is a listing of all UND personnel and their projected salaries. It is updated every other year. It is commonly known as the Salary Book.
These CAN be checked out UNLESS there is a special bookmark in them (Reference, Archives, Music Library items for example)