CFL Student Employee Training

information for student employees

Searching for Books

People can renew their checked out items if it's not past the due date. Direct them to this link for instructions:

Borrowing and Renewals: https://library.und.edu/services/borrowing-renewing.html

 

 

 

Other Common Questions about books:

  • We DO go pull books if patrons call and ask.
  • They can place holds on books online. We will pull the items the next morning and email the patron.

The Catalog (Primo Book+ Search) shows

  • Availability
  • Location
  • Format

Sometimes the catalog is straightforward:

Sometimes it is not straightforward

screen shot check holdings

The solution? Always click on Locations to get more complete information

Course Reserves are items set aside by the instructors for use in their class. These can be library books, their personal books, DVDs, or any number of other things! They are only on reserve per semester.

They have green or red stickers on their spines that tell you the Item # and the Professor. The color corresponds to whether or not the item may leave the library (think of stoplights: Green can go; Red stops at the door).

When they come to the desk, you DO NOT go look for "that red book with the silver letters" or "You know, that one book? For Miller's Class?" With sometimes hundreds of items on the shelf, you must go look for (for example) Clark 2.

How to look up a course reserve

We want to encourage our patrons to find the materials on their own. However, the first time they come up and need help finding the reserve number, TELL THEM that you will show them how to do it. Turn the screen so they can see it, and go to the library home page at https://library.und.edu/

At the top center of the screen are LIBRARY SERVICES, click on it

It will take you to a screen that looks like this:

After clicking on course reserves, click on "Find Course Reserves" to begin your search

 

From here, you may search by professor, class name or number, book title, or author. You do NOT need to change from "All Fields" to do any of this!

If the professor has multiple items on reserve:

  • The number on the LEFT side DOES NOT help you. This only indicates how many books are under the professors class.
  • Look all the way to the RIGHT side! At the bottom of that box it will have a professor name and a number right after. That is what they will need to provide to you!

If you recognize the person (as in, they repeatedly come to the desk), give them a smile, and say something like "I know I've shown you a few times. I'm going to let you try it yourself this time. You can use the computers over in reference. If you have any trouble, just come on over and I'll help!"

  • Just like Course reserves, if there is a GREEN sticker, the patron is able to take the book out of the library. If there is a RED sticker, the book IS NOT allowed to leave the library. 
  • When checking out provide the patron with the red slips that are located at the front desk, write down the date it is due and the amount of time permitted by each book (it is stated on the colored sticker). 
  • Tell patrons to return the books to the front desk and NOT the book drops. 

The library holds the UND Medical School annual budget and UND annual budget.  In this document is a listing of all UND personnel and their salaries.  It is updated every year.  It is commonly known as the Salary Book.

  • There is one copy on permanent reserve at access services: LD3974.U54 (UND) and LD3974.U542 (Medical School)
    • A patron goes to Access Services and checks it out with their UND ID card for two hour in-library use
    • Unaffiliated users with no UND ID card should be sent to Special Collections if that department is open.  After hours, Access Services will let them use the book and hold a personal item such as keys if it is not too busy.
    • Access Services/Reference staff will not answer questions over the phone that refer to specifics within the book.  If Special Collections is open you can transfer the call to them (7-4625) where they will perform that service.
  • There are two copies (one archival and one for public use) in Special Collections
    • A patron can check one out for unlimited use within the department
    • Special Collections maintain all previous editions of the salary book as part of University Archives.  Any researcher wishing to examine salaries beyond the current fiscal year will need to visit them.
    • They will answer questions  relating to that book over the phone

NDSU Annual Salary and Budget book is also on Permanent Reserve.

Some books are in display cases on the 2nd floor and it's status will say display:

  • Lobby case at 2nd fl entrance
  • Tall cases in hallway next to New Books Shelves
  • Reading Room cases

These CAN be checked out UNLESS there is a special bookmark in them (Reference, Archives, Music Library items for example)

  • When scanned, it will say No Loan Permission. Ask your supervisor what to do.

Keys to open the display cases are at the Reference Desk