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Peer Research Consultants

Training and information for PRCs

Starfish Setup

Starfish is very important to use as a PRC. Every PRC needs to have a starfish account so students can make appointments to see you.


1. Email Kristen with your full name and student ID number.  Kristen will set up the account for us.

2. The PRC can edit their title to Peer Research Consultant in his/her Institutional Profile.  Directions on how to do that are in the manual.

                        * Rylee or Ethan: See if you need to edit your title in your profile, then tell Karlene if you did or did not need to*

Starfish will pull your cell phone number from HRMS and make it public in your Starfish page so be sure to go into your Starfish Profile and remove your cell number. 

How to remove your number: 

  1. Click the three lines at the top left of the screen
  2. Click your name so a dropdown appears
  3. Click edit Profile
  4. Scroll down and delete phone number
  5. Enter the Ask us phone number instead 701-777-4629

Directions on how to Sync Starfish to your Outlook:

  1. Click the 3 lines at the top left of the screen
  2. Click your name so a dropdown menu appears
  3. click Appointment Preferences
  4. Scroll down to calendar sync
  5. Make sure the boxes that are labled "appointment change" and "Change to my office hours and group sessions" are clicked

Setting up your schedule:

You will want to make yourself accessible to students looking to make appointments with you for the hours you are working.

  1. Click the 3 lines at the top left corner of the screen
  2. Click appointments, then by week
  3. At the top left of the screen, click the button that says "Office Hours"
  4. Then fill in the information. (you might need to submit this form multiple times if you do not work the same schedule day to day)
  5. At the bottom of this form there is a button labeled "Start/End Date"
    1. Click the end date and choose "end of term" then select the correct semester
  6. You will need to add your new schedule in each semester
  7. If your schedule changes or you are not going to be in at your regular shift, go into starfish and cancel the possible appointment slots for the times you will be gone

         **Remember: when creating your schedule, give yourself some time to get settled in and don't have appointments go till the last minute you are there. Build that time when setting up your office hours**

Creating a Starfish Link

  1. To do this, login to your profile in Starfish
  2. In your profile, you will see two boxes under the Share Links section: 
    • LINK TO SCHEDULE AN APPOINTMENT WITH ME  This link will send students directly to your calendar after they have signed in to Starfish.
    • You will see an option to COPY LINK TO CLIPBOARD. This will allow you to copy and paste this into email messages
  3. Send this link to Rebecca so that she can put it on the PRC page on the library website

Cancelling appointments:

  1. Go to the Appointments tab
  2. Click on the tiny tab on the left side of the student's name
  3. At the bottom of the pop-up, click "cancel"
  4. This will cancel the appointment but will not notify the student so you will need to email the student that the appointment is cancelled. You can find their email in the information when you click on their name in the appointments calendar

Your starfish is going to look a little different now that you are a PRC. However, to get to your normal student homepage, simply click "My success Network" and it will bring up the page with your teachers and advisors.


  • Kristen and Sally will receive a referral notification when a student is referred to a Chester Fritz Reference Librarian. We like to have more than one individual receive the initial email in the event of vacations, etc.
  • Kristen and Sally then have the ability to assign the referral to another reference librarian.
  • Others in the Chester Fritz Reference Librarian role will see the referral in Starfish but you don’t need to do anything with it unless Kristen and Sally assign it to you. In this case, you will receive an email.
  • Students are informed that they will be contacted via email or by phone within one business day. They are also encouraged to schedule an appointment in Starfish.

Clearing the Referral

  • The referral should be cleared when:
    • The student comes in OR
    • Contact has been made with the student but they don’t come in OR
    • Multiple attempts have been made to contact the students with no result
  • If you are assigned a student in a referral from Kristen or Sally, once you meet with the student, clear the tracking item:


Once an Appointment is Done

  • Just like libchats, we want clear and accurate data on our starfish appointments 
  • Follow the steps below to document every appointment you have with students