Mobile Resources

Library of the Health Sciences

Things to Know

✔  Authentication expires after 180 days. To renew access, log in to UND's ClinicalKey and then log in with your personal user name and password.

✔  If your access expires, you may need to repeat the registration process (scroll down to "If you have already registered for a ClinicalKey account:") to reactivate your remote mobile account.

Installing App

If you have not registered for a ClinicalKey account:

  1. Go to https://www.clinicalkey.com/#!/registration.
  2. Click on Register (upper right of home screen) and complete the registration form using your UND email address. Then click on the Register button.
  3. A "Registration Successful" message will appear and an email will be sent to you.
  4. Open the registration confirmation email, and click the link provided to activate remote access. Please note: The activation link expires 72 hours after you receive it.
  5. A confirmation message will indicate activation is complete and will prompt you to log in.
  6. Complete login process.
  7. Install the ClinicalKey Android or Apple iOS app on your mobile device.
  8. Open the app. The first time you do, you will create your settings. On the Choose Edition screen, select Global. On the Choose Role screen, select ClinicalKey.
  9. Next you will see a Log In screen. Enter the username and password you registered in ClinicalKey.

If you have already registered for a ClinicalKey account:

  1. If you are logged in to your ClinicalKey, log out.
  2. Go to https://www.clinicalkey.com/#!/login
  3. At the bottom right of the page, click the Apply now link under Remote Access.
  4. Enter your UND email address and click on the Continue button. (If you created your account with a non-UND email address, you will need to create a new account using your UND email address. See instructions above.)
  5. A confirmation screen will be displayed and an email sent to your UND email address.
  6. Open the confirmation email and click the link to activate remote access. Please note: The activation link expires 1 hour after you receive it.
  7. Confirmation will be displayed that remote access is complete and you will be prompted to log in.
  8. Complete the login process.
  9. Install the ClinicalKey Android or Apple iOS app on your mobile device.
  10. Open the app. The first time you do, you will create your settings. On the Choose Edition screen, select Global. On the Choose Role screen, select ClinicalKey (not ClinicalKey for Nursing).
  11. Next you will see a Log In screen. Enter the username and password you created on the ClinicalKey website.

Troubleshooting - UND Missing Content

If not all UND content (Procedures Consult; Clinical Overviews/First Consult, etc.) is available when searching the app, follow these instructions:

  1. Delete the app from your device.
  2. If you are logged in to your ClinicalKey account, log out.
  3. Go to https://www.clinicalkey.com/#!/login
  4. At the bottom right of the page, click the Apply now link under Remote Access.
  5. Enter your UND email address and click on the Continue button. A confirmation screen will be displayed and an email sent to your UND email address.
  6. Open the confirmation email and click the link to activate remote access. Note: The activation link expires 1 hour after you receive it.
  7. Confirmation will be displayed that remote access is complete and you will be prompted to log in.
  8. Complete the login process.
  9. Install the ClinicalKey Android or Apple iOS app on your mobile device.
  10. Open the app. The first time you do, you will create your settings. On the Choose Edition screen, select Global. On the Choose Role screen, select ClinicalKey (not ClinicalKey for Nursing).
  11. Next you will see a Log In screen. Enter the username and password you created on the ClinicalKey website.

Renew Access

To renew access:

  1. Log in to UND's ClinicalKey.
  2. Log in (upper right corner of home screen) with your personal user name and password

          

Mobile Site

If the ClinicalKey mobile app does not work well, considering using the mobile-optimized version instead; these tips will help you find information more efficiently while using mobile-optimized ClinicalKey:

  • Selecting filters before searching a topic may not be available on smaller screens.
  • The filter bar on the search results screen may be at the bottom of the screen (see screenshot below). If you scroll down to look at search results, the filter bar disappears and you must scroll back up before you can use it.

 

ClinicalKey mobile filter bar at bottom of screen

 

 

  • Sometimes filters for search results display in order of the most popular; scroll down to see other filters. In the example below, scroll down to see the Source Type filter, Procedures Consult, that has 11 results.

 

 

Questions?

Northeast Campus - Grand Forks (Interim):
Erika Johnson, MLIS
701.293.4173

Northwest Campus - Minot:
Michael Skinner, MLS
701.857.5435

Southeast Campus - Fargo
Erika Johnson, MLIS
701.293.4173

Southwest Campus - Bismarck:
Marcia Francis, MA, MEd, AHIP
701.751.6767

 

Information Desk (after normal business hours and on weekends):
701.777.3993
medlibrary@und.edu